Policy making is often associated with bureaucratic and boring decision-making processes, where citizens are nothing but the victims of a system outside of their direct control. And yet, policy making (and having an impact there) is now the buzzword in science, technology, education and innovation – all areas of crucial importance to science centres and museums. Policy making requires being comfortable with temporary, contested and “fuzzy” knowledge – this can create frictions with the accepted role (and self-perception) of science centres as resources for education and learning. Speakers will present best practices, research findings, challenges experienced in science centres. Participants will be invited to respond to the discussion points creating a “salon” gathering that will be both engaging and informative.