Explainers & visitor services
Nathalie CapletAnna GunnarssonLa Vergne LehmannAlex Johnson
We throw things away because we want to forget them. But they don’t cease to exist. Dealing with the vast quantities of waste from our modern lives is a major environmental and economic concern. This is an important message, but engaging...
Explainers & visitor services
Amy SeakinsAmy SeakinsSarah FunkClaudia VelhasRooske Franse
Adults make visits possible but children often take the lead once inside the science centre or museum, directing the visit and acting as experts for the rest of their group. This session explores the role of children as experts in museums and...
Collections
Jessica BradfordMaarten OkkersenAnne PrugnonJane RaynerStan BoshouwersMarieke Meijers
In recent years, museums and science centres have been experimenting with bridging the gap between real objects and digital experiences. The meSch (Material Encounters with Digital Cultural Heritage) project has this challenge at its heart:...
Explainers & visitor services
Luisa MassaraniSupara KamolpattanaShawn RoweKaren Bultitude
In the last two decades, hundreds of hands-on science centres have been opening their doors around the globe, many of them in the developing world. Some of them follow the “philosophy” of the Anglo-Saxon world (e.g. the San Francisco...
Tiina BrunettoKamil RogulskiAlberta Giovannini
Professionals from four different countries will share tools and tips about planning, budgeting and evaluating customer services. National laws and employment regulations might differ, but all speakers share the same goal: a happy customer served...
Explainers & visitor services
Ronen MirRaffaella SpagnuoloGillian ThomasMiha KosAriel HeimannIan Simmons
How can science centres fuse meaningful collaborations with formal science education across the Globe? How can we contribute to deliver science curricula? This session highlights situations when formal science education calls upon science centres...
Simona CerratoPaola RodariMaissa Azab
All around the world science museums and science centres are experiencing a strong growth. At the same time more and more research institutes develop exhibitions as a major tool to communicate current research, and visitor centres are created...
Explainers & visitor services
Heather KingMarianne AchiamJustin Dillon
In this provocative session three internationally renowned panelists will challenge the audience to think afresh about learning and teaching in informal settings.
You may be familiar with the sector’s most popular texts, but are you...
Explainers & visitor services
Vesna PajićKathrin KöstersDidier LavalTal BermanSven DražanMiha KosPaola Rodari
We all have expertise on how to work with and inspire regular visitors. There are countless studies on how to engage different kinds of audiences. But do we really know how to work with and train our museum staff? Our human interface with the...
Explainers & visitor services
Holly HastedElena MashintsovaNathalie Caplet
How does an institution encourage curious minds to connect? How and why does it generate or foster the building of a community? What do the various parties gain from it? Two cases will be rapidly presented about two different types of...
Research, theory & evaluation
Margit HoferKatharina HandlerMargit HoferMaite Debry
A substantial element of Responsible Research and Innovation (RRI) requests the engagement of all societal actors. The change from isolated research to research with shared responsibilities is a long process that requires substantial change of...
Paola RodariAntonio Gomes da CostaMatteo Merzagora
The session explores the importance of a strong involvement of stakeholders (including the so called “public”) in all phases of an exhibition’s life. Three presentations set the scene. Antonio Gomes da Costa will recall how the PLACES...